Privacy policy

Last Updated: September 23, 2026

At Verdora, we respect your privacy and are committed to protecting the personal information you provide when you visit our website, place an order, contact us, or use our services.

This Privacy Policy explains what information we may collect, how we use it, how we protect it, and the choices available to you.

Information We Collect

When you visit or use verdora.us, we may collect certain information necessary to operate our website and provide our services.

Depending on how you interact with our website, the information we collect may include:

  • Name

  • Billing and shipping address

  • Email address

  • Telephone number

  • Payment and transaction information

  • Order details and purchase history

  • Information you provide when contacting customer service

  • Account information if you create an account

  • Device and browser information

  • IP address

  • Website usage and interaction information

  • Information collected through cookies and similar technologies

We only request information that is reasonably necessary for the purposes described in this Privacy Policy.

How We Use Your Information

We may use collected information to:

  • Process and fulfill orders

  • Process payments and transactions

  • Arrange shipping and delivery

  • Provide order confirmations and shipping updates

  • Respond to customer service inquiries

  • Manage customer accounts

  • Process returns, refunds, and exchanges

  • Improve our products, services, and website

  • Maintain website security and prevent fraud or unauthorized activity

  • Analyze website performance and usage

  • Send service-related communications

  • Send promotional communications when permitted by applicable law and when appropriate

  • Comply with applicable legal and regulatory requirements

We do not use personal information for purposes that are unrelated to the purposes described in this Privacy Policy unless required or permitted by law.

Payment Information

Payments made through our website may be processed by third-party payment providers.

Verdora generally does not directly store complete credit or debit card numbers on its own systems. Payment information is handled by the applicable payment processor according to its own privacy and security practices.

When completing a purchase, customers should review the applicable payment provider's terms and privacy policy where appropriate.

Shipping Information

When you place an order, we may provide necessary information to shipping and delivery providers so that your order can be delivered.

This information may include your name, shipping address, telephone number, email address, order information, and other details reasonably necessary for delivery.

Shipping providers may process this information according to their own privacy policies.

Cookies and Similar Technologies

Verdora may use cookies and similar technologies to operate and improve our website.

Cookies may help us:

  • Keep the website functioning properly

  • Remember certain preferences

  • Maintain shopping cart functionality

  • Understand how visitors use our website

  • Improve website performance

  • Measure marketing and advertising performance

  • Provide relevant website features

You can control or disable certain cookies through your browser settings. Disabling cookies may affect some website functionality.

For additional information, please refer to our Cookie Policy.

Website Analytics

We may use analytics services or similar technologies to understand website traffic, visitor behavior, and website performance.

These services may collect information such as device type, browser type, approximate location, pages visited, referring pages, and interactions with the website.

Analytics information is generally used in aggregated or statistical form to help us improve our website and services.

Marketing Communications

If permitted by applicable law, we may use your email address or other contact information to send promotional communications about our products, services, offers, or website updates.

You may unsubscribe from marketing emails at any time by following the unsubscribe instructions included in the message.

Even if you opt out of promotional communications, we may still send important transactional or service-related communications, such as order confirmations, shipping updates, refund information, or customer service responses.

How We Share Information

We may share personal information with trusted service providers when reasonably necessary to operate our business and provide services to you.

These parties may include:

  • Payment processors

  • Shipping and delivery providers

  • E-commerce and website service providers

  • Website hosting and technical service providers

  • Analytics providers

  • Customer service providers

  • Marketing and advertising service providers

  • Fraud prevention and security providers

  • Professional advisors or service providers

Service providers are expected to use personal information only as necessary to provide their services or as otherwise permitted by applicable law.

We may also disclose information when required by law, legal process, court order, government request, or when reasonably necessary to protect our rights, customers, website, or business.

Business Transfers

If Verdora's business or assets are sold, transferred, reorganized, merged, or otherwise involved in a business transaction, personal information may be transferred as part of that transaction where permitted by applicable law.

Any successor organization may be required to continue handling personal information in accordance with applicable privacy requirements.

Data Security

We take reasonable administrative, technical, and organizational measures to protect personal information against unauthorized access, loss, misuse, alteration, or disclosure.

However, no method of transmitting or storing information over the internet can be guaranteed to be completely secure.

For this reason, while we take reasonable precautions to protect your information, we cannot guarantee absolute security.

Data Retention

We retain personal information for as long as reasonably necessary to provide our services, process transactions, maintain business records, resolve disputes, enforce agreements, prevent fraud, and comply with legal or regulatory obligations.

The length of time information is retained may vary depending on the type of information and the reason it was collected.

When personal information is no longer reasonably required, we may securely delete, anonymize, or otherwise dispose of it in accordance with applicable requirements.

Your Privacy Choices

Depending on your location and applicable law, you may have certain rights regarding your personal information.

These rights may include the right to:

  • Request access to personal information we hold about you

  • Request correction of inaccurate information

  • Request deletion of certain personal information

  • Request information about how your personal information is used

  • Opt out of certain marketing communications

  • Request certain restrictions on the processing of your information

  • Exercise other rights provided by applicable privacy laws

To make a privacy-related request, please contact us using the information provided below.

We may need to verify your identity before completing certain requests in order to protect your information and prevent unauthorized access.

Children's Privacy

Our website is not intended for children under the age required by applicable law to provide consent to the processing of personal information.

We do not knowingly collect personal information from children in violation of applicable privacy laws.

If you believe that a child has provided personal information to us without appropriate authorization, please contact us so that we can review and take appropriate action.

Third-Party Websites

Our website may contain links or integrations to third-party websites, services, applications, or platforms.

These third parties operate independently and may have their own privacy policies and practices.

Verdora is not responsible for the privacy practices, content, or security of third-party websites or services. We encourage you to review the privacy policies of any third-party service you use.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes to our business practices, website functionality, legal requirements, or privacy practices.

When changes are made, the updated version will be posted on this page with a revised "Last Updated" date.

We encourage you to review this Privacy Policy periodically to stay informed about how we handle personal information.

Contact Us

If you have questions about this Privacy Policy, want to exercise an applicable privacy right, or have concerns about how your personal information is handled, please contact us:

Store Name: Verdora

Website: verdora.us

Email: info@verdora.us

Phone: +1 (757) 403-8754

Address: 1785 Valhalla Arch, Virginia Beach, VA 23454, United States